Refund & Cancellation Policy

This policy describes how refunds and cancellations work for awacxocode, operated by Devesh Yadav. Please read it carefully before purchasing - by topping up, you agree to this policy.

Top-ups & wallet credits are non-refundable

awacxocode credits are a prepaid, pay-as-you-go digital resource. Because credits are provisioned to your account dashboard instantly upon successful payment, all top-up purchases are final and non-refundable once the credits have been added to your account. We recommend starting with the small $1 Try plan to evaluate the Service before purchasing a larger balance.

Subscriptions

awacxocode is currently offered as pay-as-you-go top-ups, not recurring subscriptions, so there is no renewal to cancel - you are only ever charged when you choose to top up. If we offer monthly subscription plans in the future, you may cancel at any time; cancellation takes effect at the end of the current billing cycle, and no partial refunds will be given for unused days within a cycle.

Technical failures & billing errors

This is the main exception to the policy above. If either of the following happens:

• money was deducted by your bank but the payment failed or the order did not complete; or
• an internal system error caused your payment to succeed but credits were not added to your wallet,

please contact us at support@awacxo.com with your transaction details. We will investigate and, for any verified error, manually add the credits (or refund the amount) - typically within 24-48 hours. Duplicate charges for the same order are always refunded.

How to contact us

Email support@awacxo.com from the email address on your account, including the order/payment reference. We aim to respond within 1-2 business days. Approved refunds are issued to your original payment method via Razorpay; depending on your bank or card issuer it may take 5-10 business days for the amount to appear.